1 week ago

Customer Service Analyst - 7 mth contract - Welwyn Garden City

Welwyn Garden City 20 - 30 Contract

Job Reference: km.csa_1619795510

2nd line Customer Service Analyst required by major global pharmaceutical organisation in Welwyn Garden City to provide IT support to over 2000 end users.



As the client start to welcome back employees to the workplace, you will be providing customer facing 2nd line IT support skills to end users in a fast paced, agile environment. You will be joining a highly skilled core team of IT support analysts providing assistance on all aspects of their enterprise solutions including Google Suite, iOS, Windows 10, ServiceNOW and Nexthink.


To be suitable for this role, you should:


- have excellent customer facing skills

- extensive 1st and 2nd line IT support skills with knowledge of Google Suite

- fantastic team working skills

- can do attitude with a keenness to learn

- any experience with Meeting Room technology would also be highly advantageous.


This is a wonderful, friendly, welcoming team looking for someone else to come and join it. A role where you can really make an impact to people's day. If this sounds like you, then please submit your CV to arrange an initial telephone conversation.


Paramount Recruitment Limited provides services as an agency and an employment business. We regularly have similar roles in this area. Please see our website for details or send your CV in to us to find out the latest opportunities. By applying for this position you agree to our privacy policy which can be found here: https://www.pararecruit.com/legal/privacy-policy/

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